Privacy policy

Privacy Policy for Zawda Marketplace

Last updated: 22/12/2025

1. Introduction

Welcome to Zawda (“we,” “our,” “us”).
We are committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (GDPR) and applicable laws.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile applications (the “Platform”).

2. Who We Are

Company Name: Zawda
Business Type: Multi-vendor marketplace platform
Contact Email: info@zawda.com
Registered Address: 49100 Angers France

Zawda operates as a platform connecting buyers and independent vendors.

3. Information We Collect

We may collect the following types of personal data:

a) Information You Provide

Full name
Email address
Phone number
Delivery address
Payment information
Account login details

b) Vendor Information

Business name
Business registration details
Tax information
Bank account details
Product listings

c) Automatically Collected Data

IP address
Device information
Browser type
Location data
Usage data (pages visited, actions taken)

4. How We Use Your Information

We use your data to:

Provide and manage your account
Process orders and payments
Connect buyers with vendors
Improve our platform and services
Communicate updates, promotions, and support
Ensure security and prevent fraud
Comply with legal obligations

5. Legal Basis for Processing (GDPR)

We process your personal data based on:

Contractual necessity (to provide services)
Legal obligations
Legitimate interests (platform improvement, fraud prevention)
Consent (for marketing communications)

6. Sharing of Information

We may share your data with:

Vendors (to fulfill your orders)
Payment service providers
Delivery partners
IT and hosting providers
Legal authorities (when required)

We do not sell your personal data.

7. Data Retention

We retain your data only as long as necessary for:

Account management
Legal and tax obligations
Dispute resolution

8. Your Rights (GDPR)

As a user in the EU, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion (“right to be forgotten”)
Restrict processing
Object to processing
Data portability
Withdraw consent at any time

To exercise these rights, contact us at: info@zawda.com

9. Cookies and Tracking Technologies

We use cookies to:

Enhance user experience
Analyze traffic
Personalize content

You can manage cookies through your browser settings.

10. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

Encryption
Secure servers
Access controls

11. Third-Party Services

Our platform may use third-party services such as:

Payment gateways (e.g., Stripe)
Analytics tools (e.g., Google Analytics)
Maps and location services

These services have their own privacy policies.

12. International Data Transfers

If data is transferred outside the EU, we ensure appropriate safeguards are in place, such as:

Standard Contractual Clauses (SCCs)
Adequate level of protection

13. Children’s Privacy

Zawda is not intended for individuals under the age of 16.
We do not knowingly collect data from children.

14. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated date.

15. Contact Us

If you have any questions about this Privacy Policy, contact us:

Email: info@zawda.com

25 rue Lenepveu 49100

Angers - France