Terms and conditions
Last updated: 2 November 2026
Terms and Conditions – Zawda Marketplace
Last updated: 10/03/2026
1. Introduction
Welcome to Zawda. By accessing or using our platform, you agree to these Terms and Conditions.
2. Platform Role
Zawda is a multi-vendor marketplace connecting buyers and independent sellers.
We are not the seller of products listed on the platform.
3. User Accounts
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You must provide accurate information
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You are responsible for your account security
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We may suspend accounts in case of violation
4. Orders and Payments
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Orders are processed by vendors
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Payments are handled through third-party providers
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Prices are set by vendors
5. Vendor Responsibility
Vendors are solely responsible for:
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Product quality
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Delivery
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Compliance with laws
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Customer service
6. Delivery
Delivery is handled by vendors or third-party partners.
Zawda is not responsible for delays or damages.
7. Returns and Refunds
Return policies are defined by each vendor.
Zawda may assist in dispute resolution.
8. Prohibited Use
Users must not:
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Use the platform for illegal activities
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Upload harmful or fraudulent content
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Attempt to hack or disrupt the system
9. Intellectual Property
All content on the platform belongs to Zawda or its licensors.
10. Limitation of Liability
Zawda is not liable for:
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Vendor actions
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Product defects
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Indirect damages
11. Termination
We may suspend or terminate access at any time.
12. Governing Law
These terms are governed by the laws of France.
13. Contact
Email: info@zawda.com
Address: 25 rue Lenepveu, 49100 Angers, France
